Empowering Your Freedom to Travel with Advantage Care’s NDIS Assist Travel and Transport Services

At Advantage Care, we understand how vital reliable and safe travel is for individuals with disabilities. As a trusted NDIS service provider in Victoria, our assist travel and transport services are designed to help you overcome barriers and access your community, education, work, and social opportunities with confidence. Whether you cannot use public transport independently or need help navigating your travel options, our compassionate team is here to empower you every step of the way.

Our assist travel and transport supports help participants who cannot travel independently due to a permanent and significant disability. These essential services ensure that NDIS participants have safe, consistent, and reliable transport to attend medical appointments, community events, family gatherings, or recreational activities that bring joy and connection to their lives.

Tailored Assist Travel and Transport Support

Every person is unique, and so are their transport needs. That’s why our assist travel and transport services are tailored to match your lifestyle, NDIS plan, and long-term goals. We provide a personalised support plan that includes transport coordination, accompanied travel, and vehicle modifications, empowering you to travel safely and independently whenever possible.

For example, participants who need to attend weekly therapy appointments can rely on our trained support workers to accompany them, assist with mobility devices, and offer reassurance along the way. Others may choose to explore a new educational program or visit loved ones, and we help make those journeys seamless, safe, and stress-free.

Our experienced support workers can accompany you to medical appointments, social outings, day programs, school, or employment sites, providing peace of mind and compassionate care. We also help individuals with disabilities develop skills to use public transport confidently through public transport training and travel assistance programs.

Comprehensive Public Transport Training

Many participants dream of becoming more independent and confident when using public transport. Our assist travel and transport program includes tailored training that covers:

• Reading and understanding transport timetables

• Planning safe routes

• Practising how to board and exit public transport

• Navigating busy stations or stops

• Learning emergency contacts and backup plans

This skill-building approach empowers participants to gain confidence and travel independently over time, helping them integrate fully into their communities and build vital life skills.

Transportation Coordination

Our team coordinates every aspect of your assist travel and transport supports, ensuring you arrive at your destination on time and stress-free. We collaborate closely with families, carers, and your NDIS support coordinator to develop a routine that covers all your travel needs. From planning travel routes to arranging accessible transport options such as wheelchair-accessible vans or modified vehicles, we are here to make your travel experience as smooth as possible.

For example, if you have recurring appointments on a particular day of the week, our team will pre-book and confirm your transport, so you never have to worry about missing crucial care. This coordination helps you maintain consistency in attending programs, health checkups, and social events.

Accompanied Travel

If you feel anxious travelling alone or have mobility challenges, our support workers can travel with you door-to-door, offering help with personal care or mobility devices along the way. We understand that public transport can feel overwhelming for some participants, so we provide the reassurance of having a trained professional by your side throughout your journey.

Our support workers can also help manage other travel tasks, such as carrying personal belongings, managing ticket payments, and ensuring that you feel safe in unfamiliar environments. This support is especially valuable for participants attending medical appointments, social gatherings, or community events, ensuring they feel secure and confident with our assist travel and transport solutions.

Vehicle Modifications and Private Transport

Some individuals with disabilities prefer the independence of using private transport. Advantage Care can help you explore vehicle modification options, connect you with accredited providers, and support your application for NDIS vehicle modification funding. Having a personal, wheelchair-accessible vehicle can significantly improve your quality of life, giving you reliable travel options tailored to your needs.

We also provide training and guidance on how to use modified vehicles safely, ensuring that individuals with mobility challenges can travel with confidence using our assist travel and transport services.

Supporting Families and Carers

Our assist travel and transport services are not only designed for participants but also to support their families and carers. We know that organising transport for a loved one can sometimes feel overwhelming, especially with busy schedules or complex needs. By partnering with Advantage Care, families and carers can feel reassured knowing their loved ones are travelling safely and reliably with trusted professionals.

This means families can spend more quality time together, focus on work, or manage other personal responsibilities without worrying about travel arrangements. Whether it’s coordinating drop-offs, pickups, or simply checking in to make sure everything goes smoothly, our team takes the pressure off families and supports a holistic approach to care.

Who is Eligible for NDIS Assist Travel and Transport?

NDIS participants who cannot use public transport without assistance due to their disability may be eligible for assist travel and transport supports. If you have an approved NDIS plan, you may access transport funding under:

• Core Supports (Transport Allowance) for everyday travel

• Capacity Building (Improved Daily Living or Improved Life Choices) to build skills to travel independently

If you are unsure of your eligibility or how to apply, our friendly team is here to guide you step by step. We can review your current plan, help you request additional funding if needed, and support you in making the most of your NDIS budget. Navigating the National Disability Insurance Scheme can be confusing, but you don’t have to do it alone — Advantage Care is here to help.

Why Choose Advantage Care for Assist Travel and Transport?

As a registered NDIS provider of assist travel and transport services, we are committed to delivering high-quality, person-centred supports that prioritise your safety, independence, and wellbeing. Our compassionate support workers are trained to meet a wide range of travel needs, giving you the flexibility to choose reliable transport options that align with your lifestyle.

Our approach goes beyond just moving from point A to point B. We focus on building confidence, nurturing independence, and creating opportunities for personal growth. Whether you want to attend a fitness class, see a friend, or go shopping, our assist travel and transport supports help you participate fully in life.

How We Tailor Your Assist Travel and Transport Support

When you join Advantage Care, we:

• Assess your current transport needs and challenges

• Review your approved NDIS plan and available funding

• Develop a personalised assist travel and transport plan

• Match you with skilled and trusted support workers

• Provide regular check-ins to adapt your plan as your needs change

We believe in listening to your preferences and goals so that your transport support is meaningful and effective. Our team will work alongside you, your family, and your support coordinator to build a reliable, safe, and empowering transport solution.

Real Stories from Participants

Many of our participants have seen their lives transformed through assist travel and transport. For example, one participant who had previously missed crucial medical treatments due to unreliable transport is now able to attend appointments every week, with our support worker providing consistent and reliable travel. Another participant gained the confidence to attend a local community art class by learning how to use the bus with our travel training, opening up new social circles and hobbies.

These stories show the power of transport services to change lives — by improving confidence, reducing isolation, and enabling greater independence.

Frequently Asked Questions

Q: Can I bring my mobility aid on your transport services?
Yes, our vehicles are accessible, and our team is trained to assist with wheelchairs, walkers, and other mobility aids.

Q: Will the same support worker travel with me every time?
We do our best to match you with the same familiar support worker for consistency and trust, though sometimes schedules may mean another trained staff member assists you.

Q: Can you help me learn how to travel on public transport alone?
Absolutely — our public transport training is designed to build your skills and confidence step by step, so you can travel more independently in the future.

Q: How do I know if I can get NDIS funding for assist travel and transport?
If your disability prevents you from using public transport, you may be eligible. Our team can help you review your NDIS plan and request funding if needed.

Let’s Get You Moving

Don’t let transport challenges limit your ability to live your best life. Our reliable assist travel and transport services at Advantage Care give individuals with disabilities the freedom and peace of mind to travel safely and independently. From medical appointments to community events, our team is ready to support you on your journey.

Call us today on 1800 976 151 or contact us to learn more about how our assist travel and transport services can help you stay connected, empowered, and engaged in your community. Advantage Care is proud to be a trusted NDIS registered provider in Victoria, offering compassionate, reliable, and tailored transport support to help you thrive.